Last updated: 2 October 2026. This policy covers the TeethFast website and Android application operated by Shree Vijay Dental Healthtech Private Limited.
We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices. Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.Work location data is not sold or used for advertising. Its use and sharing are limited to the work purposes described in section 14.
Use of the website or acceptance of general terms does not start Android work location tracking. Work tracking requires the separate in-app disclosure, an explicit Start action, and the necessary Android permissions. You can withdraw permission or stop the tracking session as described below.
For privacy questions, access or correction requests, or requests concerning work location and attendance records, email contact@teethfast.in. We verify identity and authorization before handling requests.
Time: Mon to Sat (10.00 to 18.00)TeethFast application accounts are primarily used by doctors. Patients are not application account holders; healthcare professionals provide limited patient information as part of dental cases. This may include patient name, age, gender and intraoral scans. Age and gender support prosthesis and anatomical selection. Face images are processed only where required for smile design, aligner planning or similar treatment personalization, and are not required for unrelated cases.
Patient information is processed for dental case processing, treatment planning, prosthesis selection, warranty documentation and communication with authorized laboratory personnel. The account-related marketing and demographic provisions above do not describe a purpose for using patient clinical information for advertising.
Case-specific communications between doctors and authorized laboratory personnel may contain text, screenshots, images, voice notes, files, attachments, and treatment or processing instructions. These communications may contain patient-identifiable or clinical information and are stored as case-related data to support case processing and communication.
You can request account deletion here or select Privacy / Delete Account from your profile menu. The public page verifies ownership using your registered mobile number and password without requiring an app login. Account access is disabled immediately after a verified request is accepted.
Requests are reviewed by an administrator. Submitting a request does not automatically erase or anonymize records. Account personal information, including name, contact details, profile information and authentication credentials, is handled through subsequent manual deletion or anonymization, subject to applicable retention requirements.
Deleting a doctor's account does not necessarily delete patient cases or case communications. These records have a separate lifecycle and may need to remain for treatment, processing, warranty, business, legal, security or audit purposes. Information identifying the doctor should be removed or anonymized during manual handling where it is no longer needed.
Authorized doctors may submit a case deletion request, or contact TeethFast using the contact details above. Ownership and authorization must be verified. An administrator reviews the request and any retention obligations before manual action. A request does not automatically remove the case or disable the doctor's account.
Manual case deletion must consider patient name, age, gender, scans, face images, smile-design and aligner assets, case messages, screenshots, voice notes, attachments, and derived files such as previews and thumbnails. Necessary records may be retained for a documented applicable obligation.
Account and case information is retained only as long as necessary for its stated purpose or applicable treatment, warranty, business, accounting, legal, security or audit obligations. Only necessary information should be retained; information should be deleted or anonymized when the applicable requirement ends. Requests and review remarks are retained to document handling and retention decisions. No fixed deletion turnaround or retention period is currently published; contact TeethFast for information about your request.
Technical and organizational measures, including authentication and access controls, are used to protect patient and case information. Authorized laboratory personnel involved in processing a relevant case may access its information and communications. No system can guarantee absolute security.
Who is tracked and what is collected. Scanner, delivery and marketing agents can explicitly start a work location session from Profile > Work location tracking. TeethFast collects precise device location during that session and sends it to the TeethFast service, associated with the signed-in agent account. Updates may include latitude, longitude, accuracy, speed, heading, altitude, timestamp and battery level. The app explains this collection before asking the agent to agree and grant the necessary permissions. Signing in or granting location permission alone does not start a tracking session.
Why continuous location is needed. Live location supports coordination of scanning visits, deliveries, pickups and field assignments, including choosing nearby available agents and showing progress on assigned work. Location updates, tracking state and permission availability also support working and non-working attendance records. One-time location access cannot provide an ongoing view of agents travelling between assignments.
Background collection and working hours. During an active session, location collection continues when the app is minimized or not in use, or the screen is off, through a visible Android foreground service. Tracking is available between 9 AM and 9 PM according to the device clock. A notification identifies the active session and provides a Stop control. Tracking ends when the agent stops it, signs out, working hours end, or required access is lost. After the app process restarts, a new session requires an explicit Start action.
Who can see location. Authorized office personnel can access agent location and work status for dispatch and coordination. Relevant clients can see the location or progress of an agent assigned to their eligible work through the authorized tracking feature; this does not give clients general access to every agent. Necessary service infrastructure processes these records to provide TeethFast functionality. Work location is not sold or used for advertising.
Stopping and offline attendance. Agents can stop tracking at any time from Profile or the tracking notification, and can manage device location and app permissions in Android Settings. They can continue browsing permitted app features while offline. Official work actions and nearby dispatch eligibility require an active tracking session, a fresh location fix and the required permissions. A voluntary stop makes the agent offline; the interval within scheduled working hours is recorded as leave / non-working time rather than official activity. This classification does not itself approve payroll leave or deduct a leave balance. Permission, GPS or connection interruptions are unverified non-working time and are not proof that the agent deliberately chose leave.
Status notices and timing. The app shows tracking and offline status notices when Android permits notifications. Attendance is based on server reports and timestamps, not an exact device stopwatch. Missing or stale reports cannot establish continuing work, and server eligibility expires after 90 seconds without a qualifying report. Android force-stop may prevent an immediate stop report or notification. A later report reconciles the unreported interval according to the attendance rules. Previously collected last-known locations and historical records may remain visible as historical or offline information.
Retention and requests. Stopping tracking ends new collection by that session; it does not automatically erase previously submitted location or attendance records. Those records are retained only as necessary for dispatch, service coordination, attendance review, dispute resolution, or applicable business, legal, security and audit obligations, under section 12. You may request access, correction or deletion through the privacy contact above, or use the account deletion process in section 10. Requests are reviewed for identity, authorization and applicable retention obligations; no fixed deletion period is promised.
The app uses Android system pickers to access photos, videos and documents selected by the user for attachments. It does not request broad access to the device media library. Camera and microphone access is requested for features that require taking photos, recording video or audio, or making calls. Files and recordings submitted by the user are handled as case communications or other relevant service data.
For field-agent accounts, the current official-work flow also checks camera permission for field-work capture and notification availability for tracking and work-status notices. Android permissions can be reviewed or withdrawn in Settings. This can make the relevant features unavailable until access is restored.
